Privacy Policy

Effective Date: April 7, 2025
Last Updated: June 10, 2025

Welcome to Gym Jaao, a digital fitness platform operated by KRKP PRIVATE LIMITED (“Company”, “we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and services (“Services”) available on Google Play.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Account Information & Developer Identity

• Developer Type: Organization
• Legal Entity Name: KRKP PRIVATE LIMITED
• Registered Office: Dheer Nagar Phase 1 , Maruti Estate Road, Agra 282010
• Contact Email: support@gymjaao.com
• Support Phone: +91-6397595806

2. Information We Collect

a. Personal Information You Provide

• Name, email, gender, phone number
• Login credentials (when applicable)
• Feedback, chat history, and support queries

b. Health & Fitness Data

• Workout routines, fitness progress
• Health metrics synced with wearables (e.g., Google Fit), only after explicit consent

c. Device & Usage Information

• IP address, OS version, device model
• App interactions, crash logs, diagnostics
• Location data (only with your permission)

3. Purpose of Data Collection

• Deliver and enhance personalized fitness experiences
• Monitor progress and provide health insights
• Improve app performance, functionality, and security
• Fulfill legal obligations and regulatory compliance
• Enable customer support and resolve issues

4. Data Sharing & Disclosure

• Third-party services (e.g., analytics providers, payment processors)
• Integration partners (e.g., Google Fit, Razorpay)
• Legal authorities, as required under law

Note: We do not sell your personal data.

5. Data Security & Storage

Your data is securely stored on encrypted servers within India and in international locations compliant with applicable data protection laws. We use industry-standard practices, including:

• Data encryption in transit and at rest
• Periodic audits and access control
• Regular updates and patching for known vulnerabilities

6. Data Retention & Deletion

We retain personal data only as long as required for service delivery, legal compliance, and operational needs. You may:

• Request data deletion
• Request account termination
• Withdraw permissions like location or device access

Send such requests to support@gymjaao.com with the subject: “Data Deletion Request – Gym Jaao”.

7. Your Rights (India & Global Compliance)

• Access, update, or correct your data
• Delete or deactivate your account
• Withdraw consent at any time
• Review app permissions via your device settings

8. Third-Party Tools & SDKs

Gym Jaao integrates with external platforms, including:

• Google Fit
• Payment gateways (e.g., Razorpay, Google Pay)
• Firebase (for analytics and crash reporting)

Please refer to their privacy policies. We are not liable for their independent data practices.

9. Children’s Privacy

Gym Jaao is not directed toward children under 13 years of age. We do not knowingly collect data from minors without verified parental consent. If discovered, such data will be deleted immediately.

10. Policy Updates

This Privacy Policy may be updated to reflect changes in legal requirements or product features. Users will be notified via in-app messages or email for significant updates.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact:

KRKP PRIVATE LIMITED
📧 Email: support@gymjaao.com
📞 Phone: +91-6397595806
📍 Address: Dheer Nagar Phase 1 , Maruti Estate Road, Agra 282010